Powerbag Has a One Year Limited Warranty
Powerbag, LLC sells its products with the intent that they are free of defects in manufacture and workmanship for one year from the date of original purchase, except as noted below. Powerbag, LLC warrants that its products will be free of defects in material and workmanship under normal use and service. This warranty extends only to consumers and does not extend to Retailers.
To obtain warranty service on your Powerbag USA, LLC product, mail the product and your dated sales receipt (as proof of purchase), postpaid, to the following address:
- Powerbag, LLC Returns Center
- Dept. 168
- 3000 Pontiac Trail
- Commerce, MI 48390
No COD’s will be accepted.
Powerbag, LLC does not authorize anyone, including, but not limited to, Retailers, the subsequent consumer purchaser of the product from a Retailer or remote purchasers, to obligate Powerbag, LLC in any way beyond the terms set forth herein.
This warranty does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; unauthorized repairs or modifications; improper use of electrical/power supply; loss of power; dropped product; malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance; transportation damage; theft; neglect; vandalism; or environmental conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; or any other conditions whatsoever that are beyond the control of Powerbag, LLC.
This warranty is effective only if the product is purchased and operated in the country in which the product is purchased. A product that requires modifications or adoption to enable it to operate in any other country than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications is not covered under this warranty.
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. THERE SHALL BE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF THE COMPANY WITH RESPECT TO PRODUCTS COVERED BY THIS WARRANTY. Powerbag, LLC SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS WARRANTY REQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. NO REFUNDS WILL BE GIVEN. IF REPLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE, Powerbag, LLC RESERVES THE RIGHT TO MAKE PRODUCT SUBSTITUTIONS IN LIEU OF REPAIR OR REPLACEMENT.
This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products, including but not limited to sale of such products on Internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified, without the prior express and written consent of Powerbag, LLC. This warranty provides you with specific legal rights. You may have additional rights which may vary from state to state. Because of individual regulations, some of the above limitations and exclusions may not apply to you.
For more information regarding our product line in the USA, please visit: mypowerbag.com
For service or repair - do not return this unit to the retailer.
Contact Powerbag, LLC Consumer Relations at 1-888-251-2026.
Status of a Warranty Return
We recommend that when you send in product to our service center that you insure your package for your protection and to ensure the ability to track the shipment. Normally, our turnaround time for a warranty replacement is two to four weeks from the time we receive the product at our service center, but could be slightly longer during peak periods.
If you need additional information on the status of your warranty product, please feel free to contact our Consumer Relations Department.